Towards Explaining Diverse Employees' Behaviour in an Organisational Setting

Aminu Mamman

Abstract

Experts generally agree that workforce diversity can produce positive outcome such as novel and diverse ideas. However, research evidence indicates that workforce diversity can lead to undesirable outcomes as well. For example, research indicates that performance of a sample of managers was lower when assigned to a group with diverse backgrounds. Another research finding suggests that, while performance of some women is higher in a mix-sex group than in same-sex group, men's performance is higher in an all-male group. Another study found that men in a diverse workgroup have lower job satisfaction and commitment than their counterparts in a homogenous workgroup. The main purpose of this paper is to put forward an analytical framework that can help to explain diverse employees' behaviour in organization. The framework yields research and practical implications for managing diversity.

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